Returns & Exchanges
At MADMIA, we want you to love your colorful socks and accessories; if you are not 100% satisfied, you can return your items within 30 days of purchase. Please ensure all products are in their original, unworn condition with tags attached to be eligible for a refund or exchange.
Check Eligibility
Verify that your items are unworn, unwashed, and still in their original MADMIA packaging with all labels intact.
Submit a Request
Contact our support team via email with your order number and details of the items you wish to return or exchange.
Pack and Post
Securely package your items and send them to our warehouse using a trackable shipping service to ensure safe delivery.
Processing and Refund
Once our team inspects your return, we will process your refund or ship out your new exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing